Refund and Returns Policy

Last updated: April 11, 2022

Thank you for shopping at Goldrock Infratech.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on Returns, Refunds, and Guarantee. This policy has been created to outline our procedures clearly and support you through the process.

Interpretation and Definitions

Interpretation

Words in which the initial letter is capitalized have specific meanings outlined below. These definitions apply whether words appear in singular or plural form.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Goldrock Infratech Private Limited, Plot No. E288 Industrial Area Phase 8 A Mohali Mohali PB 160062 IN.

  • Goods refer to the items offered for sale through our Service.

  • Orders mean requests placed by you to purchase Goods from us.

  • Service refers to the Website.

  • Website refers to Goldrock Infratech, accessible from https://goldrockinfratech.com/.

  • You refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the Service.

Non-Returnable and Non-Refundable Policy

All Goods purchased from Goldrock Infratech are non-returnable and non-refundable.

Once an Order has been placed and confirmed, it cannot be cancelled, returned, exchanged, or refunded.

Customers are advised to carefully verify the product details, specifications, quantity, compatibility, and other relevant information before placing an Order.

Conditions for Returns and Refunds

All Goods sold by Goldrock Infratech are non-returnable and non-refundable.

No refund, return, or exchange will be accepted after the Order has been confirmed or the Goods have been delivered.

If you purchased our products through other e-commerce platforms (e.g., Amazon, Flipkart, eBay), the respective platform’s return, cancellation, and refund policies may apply.

We reserve the right to refuse any return, refund, cancellation, or exchange request at our sole discretion.

Returning/Replacementx of Goods

Goods cannot be returned or replaced once sold and delivered.

Customers are responsible for checking the Goods and their specifications before placing the Order.

Any service, repair, or warranty-related request, where applicable, will be handled separately according to the applicable product guarantee or warranty terms.

Customers are responsible for shipping expenses incurred in sending a serviced product back from the service center, whether within the guarantee period or beyond.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: